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News : Act-On Software and Pipeliner CRM Announce Partnership and Native Integration

#contactcenterworld, @pipelinercrm, @actonsoftware

Portland, OR, USA, July, 2019 -- Act-On Software, a Marketing Automation provider that drives personalized and purposeful multi-channel marketing, announces a new partnership and native integration with Pipeliner CRM, an emerging CRM leader that uses visualization and dynamic instant intelligence to drive high engagement and adoption.

The native integration between Act-On’s marketing automation platform and Pipeliner CRM enables businesses to improve lead quality and drive lead generation campaigns efficiently in this fast-evolving digital age. 

"This new native integration is a great example of the flexibility we’re proud to provide to our customers," said Kate Johnson, CEO of Act-On. "It’s critical to establish partnerships with companies that have aligned philosophies around ease of use, leveraging AI, quick implementation, and integration choices--which is why we’re thrilled to extend this native integration to our Pipeliner CRM customers. This seamless connection and their complementing AI capabilities empower sales and marketing teams to drive higher quality leads with the fastest possible time-to-value."

"We are delighted to have this native integration with Act-On, which is a huge benefit to our current and future mutual customers," said Nikolaus Kimla, CEO of Pipeliner. "Being able to bring sales force automation and marketing automation together in such an elegant way is a win-win for both sets of users."

#contactcenterworld, @pipelinercrm, @actonsoftware

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.accesswire.com


About Pipeliner CRM:
Company LogoPipeliner CRM is a software system that enables salespeople and teams to understand their sales process and accelerate opportunities toward a close, while saving time and maintaining focus. Pipeliner CRM overlays organizational features atop a visual interface, creating a worktool that adapts to and grows with the organization. Headquartered in Los Angeles, California and Vienna, Austria, Pipeliner CRM has offices in the UK, Sweden, Slovakia, and India.
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Today's Tip of the Day - Engage Your Agents!

Read today's tip or listen to it on podcast.

Published: Monday, July 29, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
PH: 1+480-435-9390
 

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