News : Aculab’s ApplianX IP Gateway Now Rated “Avaya Compliant”
#contactcenterworld, @aculab, @Avaya
Milton Keynes, UK, May 18, 2016 -- Aculab, a provider of telecommunications products to the global communications market, announced that its ApplianX IP Gateway, version 2.3.5 R1453 (SIP to QSIG interface) with gateway engine version 1.5.7-14 is compliant with key team engagement solutions from Avaya Inc., a global provider of business communications software, systems and services.
The ApplianX IP Gateway is a ‘plug & play’ enterprise gateway offering SIP-to-QSIG interworking functionality, including support for Supplementary Services. The ApplianX IP Gateway helps enterprises leverage the Avaya Aura(R) Platform across their private QSIG (and/or DPNSS) networks, allowing them to expand their communication functionality as their needs grow.
The ApplianX IP Gateway is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 7.0 and Avaya Aura Session Manager 7.0.
Aculab is a Technology Partner in the Avaya DevConnect program – an initiative to develop, market and sell third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, Aculab is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add capabilities to their network without having to replace their existing infrastructure – speeding deployment of new applications and reducing both network complexity and implementation costs.
"Membership in the Avaya DevConnect program has undoubtedly helped us serve our customers more efficiently and effectively. Updating the ApplianX IP Gateway for compliance with Avaya Aura Platform 7.0 demonstrates our continued commitment to help Avaya customers solve interconnection problems, improve interoperability and speed time to deployment," said David Samuel, managing director, Aculab
"Technology Partners like Aculab are helping Avaya meet the needs of its enterprise customers by providing cost-effective, easy to deploy gateway solutions. With its universal SIP-to-QSIG interworking capability and DPNSS-to-SIP or QSIG gateway functionality, Aculab’s ApplianX IP Gateway helps our customers leverage the benefits of the Avaya Aura Platform on their network," said Eric Rossman, vice president, Developer Relations, Avaya
#contactcenterworld, @aculab, @Avaya
Posted by Veronica Silva Cusi, news correspondent
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Aculab is a company that offers deployment proven technology for any telecoms related application, with capabilities particularly suited to contact centre deployments. Its enabling technology serves the evolving needs of automated and interactive systems, whether on-premise, data centre hosted, or cloud-based. Over 1000 customers in more than 80 countries worldwide, including developers, integrators, and solutions and service providers, have adopted Aculab’s technology for a wide variety of business critical services and solutions, including high performance inbound/outbound contact centre applications, speech enabled IVR and self-service systems, and hosted or cloud-based services. Aculab offers development APIs for voice, data, fax and SMS, on hardware, software and cloud-based platforms, giving a choice between capital investment and cost-effective, ‘pay as you go’ alternatives.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Friday, May 20, 2016