News : ADH Announces Opening of the Arkansas Lifeline Call Center
Little Rock, AK, USA, Feb, 2018 -- The Arkansas Department of Health (ADH) has officially opened the Arkansas Lifeline Call Center, which is now answering calls made in Arkansas to the National Suicide Prevention Lifeline at 1-800-273-8255.
The opening of the call center was mandated by Act 811 of the 2017 legislative session. This is the first call center for the national line to be operated by a state health department in the nation. Previously, Arkansas was one of two states without an in-state call center, which meant that calls were being answered out of the state.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
FIND OUT MORE: HERE
"We are pleased to offer this important in-state service for Arkansans," said Dr. Nathaniel Smith, ADH Director and State Health Officer. "Callers in crisis will be able to speak to someone here in Arkansas who has a strong understanding of the resources available in the state. This number is available for many reasons - whether a person is contemplating suicide or is having feelings of anxiousness, depression, hopelessness, or they just want to talk."
Suicide is the leading cause of violent death in Arkansas. In 2016, there were 546 suicide deaths, which is more than double the amount of homicides that year. Sixty-seven of those deaths were youth ages 10-24.
Veterans can access the Veteran Crisis Line by calling the national line at 1-800-273-8255 and pressing 1. Anyone can also text the crisis line by sending TALK to 741741, or chat online.
The ADH Injury and Violence Prevention Section works to prevent suicides through education, resources, and awareness.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Tracking Feedback
More Editorial From Arkansas Lifeline Call Center
Published: Wednesday, February 7, 2018
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...