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News : Adorama Inc. Expands West Coast Operations with New Salt Lake City Warehouse and Contact Center

#contactcenterworld

New York, NY, USA, Nov, 2021 -- Adorama Inc. announced the opening of its new warehouse and contact center in Salt Lake City serving its brands Adorama, SunnySports, Scuba.com and LeisurePro. The new 210,000 sq-ft facility is updated with the latest capabilities and technologies to better serve customers, provide increased product availability, greater shipping flexibility, and more personalized customer service.

"Adorama is excited to open our second warehouse and first facility on the West Coast just in time for the busy holiday shopping season, especially with predicted industry-wide inventory constraints," said Craig Smith, Chief Operating Officer for Adorama. "Having a presence in this territory greatly expands our ability to continue enhancing service to our customers and provide top quality products in the timeliest fashion possible."


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Adorama Inc. brands Adorama, SunnySports, Scuba.com, andLeisurePro offer some of the hottest holiday gifts for photographers, gamers, musicians, outdoor enthusiasts, scuba divers, and more. Each brand will also be offering exclusive deals and specials for the holiday season throughout the month of November, including Daily Deals, Black Friday and Cyber Week sales, and more.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Adorama:
Adorama has been serving customers for almost 50 years and has grown from its flagship NYC store to include five successful online retailers: Adorama, SunnySports, Leisure Pro, Scuba.com, and Printique. Shopping is available online or at the company's storefront in New York City, featuring both Adorama and Leisure Pro showrooms, and the Scuba.com storefront in Costa Mesa, CA. Orders can also be placed via our inbound and outbound sales team and Adorama personal shoppers. Our newly opened Salt Lake City warehouse and contact center offer faster shipping options across the country.
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Today's Tip of the Day - Manual Workforce Management

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Published: Monday, November 15, 2021

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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