News : Aegis Included in Gartner’s Market Guide for Key Customer Management BPO Service Providers 2018
Mumbai , India, March 9, 2018 -- Aegis Customer Support Services Private Limited, a global outsourcing and technology services company, announced that it has been included in the Market Guide for Key Customer Management BPO Service Providers 2018 report by Gartner Inc.
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Aegis has been included as one of the Customer Management Business Process Outsourcing (CM BPO) service providers with vertical/industry coverage in the report. According to Gartner, the Gartner Market Guide reviews key service providers managing marketing, sales and customer service processes. Sourcing and vendor management leaders should use this guide to identify providers that align to their business needs.
Sandip Sen, Global CEO, Aegis said "At Aegis we are committed to continue offering innovative services and solutions to our clients that positively enhances their growth, customer experience and bottom line. The Customer Management BPM industry is witnessing a paradigm shift through Automation, AI, SMAC, digitization et al. Thus, there is an opportunity to display both vision and innovation along with a strong ability to execute"
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Recognition
More Editorial From Aegis
As a provider of outsourced customer care and acquisition servicing for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
Published: Monday, March 12, 2018
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