News : Aegis Named a Top 10 Sourcing Service Provider by ISG
Mumbai, India, August, 2016 -- Aegis Limited, a global outsourcing and technology services company, announced it has been named a Top 10 Sourcing Standout by Information Services Group (ISG), a technology insight, market intelligence and advisory services company.
Aegis was among the providers in the Breakthrough 10 Sourcing Standouts category for the Asia Pacific region based on annual contract value (ACV) won over the last 12 months, according to the 2Q 2016 Global ISG Index™. Now in its 55th consecutive quarter, the ISG Index™ provides an independent quarterly review of the latest sourcing industry data and trends – including for the first time this quarter, a view of the growing As-a-Service (IaaS and SaaS) market – for enterprises, service providers, analysts and the media.
Sandip Sen, Global CEO, Aegis Limited said, "We are honored to be featured in the 2016 ISG Sourcing Standouts for the Asia Pacific region. At Aegis, we continue to focus our strategy towards customer analytics, omnichannel processes, acquiring and scaling up new businesses and enhancing customer experience for our clients."
"For nearly 15 years, the ISG Index™ has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance," said Paul Reynolds, chief research officer of ISG. "Aegis continues to establish itself as a leading and growing player in the global market for BPO services, based on its volume of business in relation to other industry providers."
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As a provider in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning
Published: Thursday, August 18, 2016