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News : Aegis Now Operating as Teleperformance
Sept 28, 2014 -- Aegis USA, which has offices in Sierra Vista, has been aquired by Teleperformance, based in Salt Lake City, Utah. The Sierra Vista office is one of seven Aegis location in the United States, and all will now be branded under the new company name, Teleperformance.
A press release from the new owner states that "Teleperformance has been working quickly to ensure that all Aegis employees, marketing, branding and clients are transitioned to Teleperformance in each of the markets where Aegis has facilities."
Miranda Collard, President of Operations says that Teleperformance USA will be investing in infrastructure and facility improvements over the next few years and is very excited to see the two companies become one.
"Seeing the excitement of the Aegis employees as we discuss the transition and ensuring that their employment will not be affected and that career opportunities now available to them is unmatched in the industry, has been very exciting," said Jim Phillips, Vice President of Recruitment.
"Offering opportunities for all employees to transition from one location to another and the opportunity to work from home is critical to Teleperformance and ensures employee satisfaction at every level, this acquisition allows our employees those options" said Daryl Conley, Aegis Vice President of Recruitment.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Involve Staff
More Editorial From Teleperformance
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
As a provider in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
Published: Tuesday, September 30, 2014