News : Aegis Opens Second Delivery Centre in Tamil Nadu
Feb 27, 2014 -- BPO services provider Aegis said its new delivery centre in Sivaganga (Tamil Nadu) was inaugurated by Finance Minister P Chidambaram.
The Centre, with an initial capacity of 250 seats, will generate 500 direct jobs and is expected to additionally create three to four times indirect employment, the company, part of the Essar Group, said in a statement.
The centre is the firm's second delivery centre in Tamil Nadu after Chennai and will serve local, regional and national clients, it added.
Aegis opened the centre in 10 months since laying the foundation stone in April last year.
Speaking after inaugurating the centre, Chidambaram said: "I am very happy to welcome Aegis to Sivaganga, which has a large educated population and good infrastructure."
This centre will provide multi-lingual capabilities across Tamil, Malaysam, Kannada and other regional dialects.
It will provide voice and non-voice process across Customer Lifecycle management (call centre) and back office transaction processing and will serve regional and national level clients across banking, insurance, telecom, healthcare and travel sector.
Posted by Veronica Silva Cusi, news correspondent
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As a provider in customer care and acquisition for over three decades, Aegis has a track record of introducing process and technology innovations. Today, several Fortune 500 clients trust Aegis to manage their customer interaction, back office and other routine business processes. Aegis’s culture is unique in terms of recognizing its employees as the foundation of its success. We invest in our people because we recognize their importance in our partnerships with clients. In the virtual business environment, there is no difference between your team and ours; more importantly, there is no difference between your customer and ours.
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