News : AEP Selects C3 Energy Customer Analytics
Redwood City, CA, USA, Feb 4, 2015 -- C3 Energy announces that AEP has selected C3 Energy Customer Analytics software as a comprehensive engagement solution for residential and small and medium business customers. The solution will be deployed across the full service area of AEP Public Service Company of Oklahoma (PSO).
"Using C3 Energy’s applications, PSO customers will have an easy-to-use, self-service web and mobile experience that will provide personalized energy usage information, rate comparisons, and customized energy-saving tips," said C3 Energy President and Chief Technology Officer Ed Abbo. "The solutions not only promote energy and dollar savings for PSO’s customers, but also enables PSO to offer them cost effective, self-service engagement options through both online and mobile access."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Patronising Agents
Published: Monday, February 9, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...