News : Aeriandi Teams Up with Pindrop as Contact Centre Fraud Booms
Oxford, UK, March 13, 2018 -- Secure voice solutions provider Aeriandi and fraud detection provider Pindrop, have teamed up to make Pindrop’s technology available through Aeriandi’s cloud-based platform, amid rampant contact centre fraud – up 113% in 2017.
Oxford, UK-based Aeriandi offers a wide portfolio of solutions for telephone-based commerce, from PCI phone payments and fraud detection, through to call recording and archiving.
Tom Harwood, co-founder and Chief Product Officer at Aeriandi, said: "Contact centres are under increasing pressure to maintain security and compliance in the face of ever increasing call volumes. Offering Pindrop’s fraud protection solutions through the Aeriandi cloud-hosted platform gives our customers a simple and extremely effective way of detecting fraudulent calls, as well as verifying legitimate callers."
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Posted by Veronica Silva Cusi, news correspondent
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Pindrop Security provides enterprise solutions to secure phone and voice communications. Pindrop solutions reduce fraud losses and authentication expense for some of the largest call centers in the world. Pindrop’s patented Phoneprinting™ technology can identify, locate and authenticate phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as verifying legitimate callers. Pindrop has been selected by the worlds largest banks, insurers, brokerages and retailers, detecting over 80% of fraud, even for attackers never seen before. Our solutions are allowing our customers to reduce call time and improve their customers experience even while reducing fraud losses. Pindrop is restoring confidence in the security of phone-based transactions.
Aeriandi’s comprehensive voice security solutions deliver complete protection from the start to the end of every call. Whether PCI DSS, MiFID II, Dodd Frank, FCA or other, compliance can be complicated and expensive to attain and maintain, which is where we can help. Our secure voice solutions are being used by large corporates with highly complex infrastructures. From call recording, archiving and PCI phone payments, to fraud detection and speech analytics, we’ve got you covered. Our 100% Software-as-a-Service solution delivers industry leading functionality and security, without the need to ever install anything on site.
Published: Wednesday, March 14, 2018
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