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News : AGAT Software Presents its UCC Threat Protection Solution

#contactcenterworld

Jerusalem, Israel, Sept, 2019 -- AGAT, a software provider specializing in security and compliance solutions for Unified Communications & Collaboration (UC&C) services, presents its Threat Protection, Anti-Virus/Anti Phishing solution for Microsoft Teams, Skype for Business and Webex Teams.

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INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

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SphereShield, AGAT' flagship product, now also offers real time scanning of all content before it reaches end user devices. The solution handles security threats related to authentication and identity, content inspection and data protection.

"Today's online users are overloaded with information from a wide range of communication channels, making threat protection essential as well as highly challenging. This requires organizations to provide threat protection when using UC channels, particularly when the channels are wide open," said Yoav Crombie, Co-Founder and CEO at AGAT Software. "SphereShield offers threat protection that can detect and prevent the spread of malicious viruses and phishing through messages and files, before they reach end user devices."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://finance.yahoo.com


About AGAT:
AGAT is an innovative software provider specializing in security and compliance solutions for the Unified Communication
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Today's Tip of the Day - Train In Sensitivity

Read today's tip or listen to it on podcast.

Published: Friday, September 27, 2019

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 

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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

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