News : Agile Integration Goes Platinum with Avaya
Auckland, New Zealand, July 16, 2015 -- Systems integrator Agile Integration has earned itself Avaya Platinum Partner status – the first Kiwi company to win the top level partnership status.
Platinum denotes the highest Avaya level and indicates a partner has achieved ‘rigorous’ technical competency criteria and can deliver best-in-class customer service and support, as assessed by an independent survey organisation.
Robyn O’Reilly, Agile chief executive says that as the longest standing Avaya partner in New Zealand ‘this certification has perhaps been some time coming’.
"Achieving Platinum certification depends on demonstrating credentials across a broad set of solutions, delivering high levels of customer satisfaction and meeting revenue targets," O’Reilly says.
"We’ve always held the necessary staff credentials and customer satisfaction, but the revenue target was, until recently, beyond the reach of a company of our size."
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Monday, July 20, 2015