News : Agilitude Opens East African Office on the Back of Mobility and Cloud Growth
Nairobi, Kenya, Sept 28, 2015 -- Salesforce reseller and Consulting Partner Agilitude has announced that is has opened an office in Kenya. Agilitude opened its South African operation in May 2013 and has experienced significant growth on the back of its Salesforce partnership, but also the uptake and interest in customer experience management.
Quinton Pienaar, CEO, Agilitude says that the expansion into East Africa is part of the company’s ongoing growth strategy: "Kenya is a vibrant economy and underrepresented in terms of cloud and customer experience service providers. It is also strategic in that it can more easily service the region."
Tejpal Bedi, Managing Director, Agilitude East Africa says that Kenya has many innovative businesses and has a strong ICT sector: "There is a drive for a richer customer engagement and finding efficiencies across the business. Local companies are growing at a tremendous pace however their IT systems have not kept up with the growth."
Posted by Veronica Silva Cusi, news correspondent
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Agilitude enables CRM, Sales force automation and Customer Experience Management on the Salesforce.com Cloud Platform.
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
Published: Thursday, October 1, 2015