#contactcenterworld, @Avaya

Dublin, Ireland, Feb 7, 2018 -- Agility, the wholesale internet service provider, has become Avaya’s first wholesale partner in Ireland adding Avaya products and services to its existing portfolio.

Agility are to offer Avaya "Powered by IP Office" UCaaS and CCaaS offering to its catalogue of wholesale products which include: Internet services, MPLS, direct fibre, VDSL, wireless, wholesale line rental (WLR) and SIP Trunking.

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Commenting on the news, Liam Tully, managing director of Agility, said: "Our investment in our carrier infrastructure will allow our resellers to provide quality cloud telephony to end user customers without the need for a major IT refresh; our partners are looking for a quality experience at a price point that provides value - the 'Powered by Avaya’ solution has provided this and provides resellers with other revenue streams, such as connectivity and voice."

The two parties are working together to deliver a complete cloud telephony solution to its partners in the areas of billing, provisioning and other backend systems.

"The SME sector is the engine room of the Irish economy, but is all too-often overlooked, with vendors either focusing on larger enterprise customers, or providing solutions that don’t deliver the scalability, resiliency, and flexibility SME customers are looking for. 'Powered by Avaya’ will give growing, small and medium sized companies access to a robust business-grade cloud option with their UC, CC and video communications for the first time, with the same reliability and security expected by end-users and synonymous with the Avaya brand," said David Flood, country manager of Avaya.

#contactcenterworld, @Avaya

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.capacitymedia.com