News : Agility Named as Avaya’s First Wholesale Partner in Ireland
Dublin, Ireland, Feb 7, 2018 -- Agility, the wholesale internet service provider, has become Avaya’s first wholesale partner in Ireland adding Avaya products and services to its existing portfolio.
Agility are to offer Avaya "Powered by IP Office" UCaaS and CCaaS offering to its catalogue of wholesale products which include: Internet services, MPLS, direct fibre, VDSL, wireless, wholesale line rental (WLR) and SIP Trunking.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices - WORLD'S BEST IN 2018! - ALL AWARD WINNERS!.
FIND OUT MORE: HERE
Commenting on the news, Liam Tully, managing director of Agility, said: "Our investment in our carrier infrastructure will allow our resellers to provide quality cloud telephony to end user customers without the need for a major IT refresh; our partners are looking for a quality experience at a price point that provides value - the 'Powered by Avaya’ solution has provided this and provides resellers with other revenue streams, such as connectivity and voice."
The two parties are working together to deliver a complete cloud telephony solution to its partners in the areas of billing, provisioning and other backend systems.
"The SME sector is the engine room of the Irish economy, but is all too-often overlooked, with vendors either focusing on larger enterprise customers, or providing solutions that don’t deliver the scalability, resiliency, and flexibility SME customers are looking for. 'Powered by Avaya’ will give growing, small and medium sized companies access to a robust business-grade cloud option with their UC, CC and video communications for the first time, with the same reliability and security expected by end-users and synonymous with the Avaya brand," said David Flood, country manager of Avaya.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Break Monotony – Rotate Your Staff
More Editorial From Avaya
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Friday, February 9, 2018
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Cirrus is a provider of omni-channel cloud Contact Center Solutions (CCaaS) and IPT telephony, with over 10 years’ experience of using the best technology to deliver business outcomes and effortless c...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...