News : Agway Energy Services Goes Live with Hansen’s Nirvanasoft CIS
Melbourne, Australia, June 16, 2014 -- Hansen Technologies’ Limited (ASX: HSN) is pleased to announce that Agway Energy Services, LLC of New York (a subsidiary of Suburban Propane, L.P. – NYSE:SPH) has gone live with Hansen’s Nirvanasoft CIS for Energy Retailers as its Electricity and Natural Gas billing solution.
Agway Energy Services now uses the Hansen solution to serve its electricity and natural gas customers for both their residential and small commercial businesses in the deregulated markets of New York and Pennsylvania. The Hansen system is operating as a hosted solution and is being used by Agway Energy Services by both their billing operations and customer service representatives in their call center.
"We are extremely pleased to go live with this successful Nirvanasoft CIS implementation in the deregulated North American energy market. We look forward to supporting Agway Energy Services’ growth as it expands into new markets and product offerings to both its electricity and gas customers," said Andrew Hansen, CEO of Hansen.
"Agway Energy Services is a leading provider of natural gas, electricity and energy related value added services to residential and small business customers in New York and Pennsylvania. It is imperative that we have a strong and flexible CIS in place to support our business. We are excited to utilize Hansen’s robust CIS solution as we reach new customers and expand to new service territories with our products and services" said Neil Scanlon, Senior Vice President – Information Services.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keep Cost In Perspective
About Agway Energy Services:
Agway Energy Services, a subsidiary of Suburban Propane, provides natural gas and electricity supply and energy-related value added services to customers in New York and Pennsylvania. Based on substantial changes in state regulation of the energy industry, you now have the option to choose Agway Energy Services for your natural gas and electricity service.
Published: Wednesday, June 18, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech''s platform sol...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...