News : Agway Energy Services Goes Live with Hansen’s Nirvanasoft CIS
Melbourne, Australia, June 16, 2014 -- Hansen Technologies’ Limited (ASX: HSN) is pleased to announce that Agway Energy Services, LLC of New York (a subsidiary of Suburban Propane, L.P. – NYSE:SPH) has gone live with Hansen’s Nirvanasoft CIS for Energy Retailers as its Electricity and Natural Gas billing solution.
Agway Energy Services now uses the Hansen solution to serve its electricity and natural gas customers for both their residential and small commercial businesses in the deregulated markets of New York and Pennsylvania. The Hansen system is operating as a hosted solution and is being used by Agway Energy Services by both their billing operations and customer service representatives in their call center.
"We are extremely pleased to go live with this successful Nirvanasoft CIS implementation in the deregulated North American energy market. We look forward to supporting Agway Energy Services’ growth as it expands into new markets and product offerings to both its electricity and gas customers," said Andrew Hansen, CEO of Hansen.
"Agway Energy Services is a leading provider of natural gas, electricity and energy related value added services to residential and small business customers in New York and Pennsylvania. It is imperative that we have a strong and flexible CIS in place to support our business. We are excited to utilize Hansen’s robust CIS solution as we reach new customers and expand to new service territories with our products and services" said Neil Scanlon, Senior Vice President – Information Services.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Running Multiple Contact Centers
About Agway Energy Services:
Agway Energy Services, a subsidiary of Suburban Propane, provides natural gas and electricity supply and energy-related value added services to customers in New York and Pennsylvania. Based on substantial changes in state regulation of the energy industry, you now have the option to choose Agway Energy Services for your natural gas and electricity service.
Published: Wednesday, June 18, 2014