News : Air Canada Service Agents Ratify New 5-year Agreement
Toronto, ON, Canada, June 25, 2015 -- About 4,100 customer service and sales agents at Air Canada have ratified a new five-year contract.
No details were released, but Unifor says the agreement includes a significant hourly wage increase for those at the lower end of the salary grid.
When the two sides announced on June 14 that a tentative settlement had been reached, Air Canada called the agreement a "win-win" for both sides.
Voting on the agreement, which is effective from March 1 this year to Feb. 28, 2020, took place over the past eight days.
The customer service agents and sales agents had walked off the job for three days in June 2011.
During roughly the same period, the airline faced protracted negotiations with both flight attendants and pilots. In 2012 baggage handlers staged an illegal walkout before being forced back to work by a court order.
"This agreement secures good jobs for customer sales and service agents now and into the future," Unifor president Jerry Dias said in a statement late Thursday.
Posted by Veronica Silva Cusi, news correspondent
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About Air Canada:
Air Canada is Canada's largest domestic and international full-service airline providing scheduled and charter air transportation for passengers and cargo to more than 175 destinations on five continents. Canada's flag carrier is the 15th largest commercial airline in the world and serves 33 million customers annually. Air Canada is a founding member of Star Alliance.
Published: Monday, June 29, 2015