News : Air India's Call Centre in Mumbai Receives Threat Call
Jan 6, 2015 -- After Kolkata, Air India's call centre office in Andheri (East) received a threat call on Monday night at around 10am. The caller threatened to either hijack or explode an aircraft of the national carrier. The caller however did not make a mention of any specific route.
The Mumbai Airport is already on high alert from Saturday, January 3 after the country was given five alerts. It should be noted that this isn't the first time that Air India has received threat calls. Just three months back, a threat call was received by Kolkata’s Central Industrial Security Force (CISF), alerting Mumbai and Ahemdabad. Following this, a countrywide high alert was issued.
More threat calls were received recently by both Delhi and Kolkata airport. These calls mentioned they would target a Kabul-Delhi Air India flight.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Does Your Business Need?
More Editorial From Air India
About Air India:
Air India is the flag carrier airline of India owned by the government run Air India Limited. The airline operates a fleet of Airbus and Boeing aircraft serving various domestic and international airports.
Published: Wednesday, January 7, 2015
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.