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News : AIR MILES Unveils Program Enhancements to Canada's Favourite Loyalty Program
Toronto, Ontario, Canada, March, 2017 -- The AIR MILES Reward Program is announcing a series of Program enhancements designed to deliver Collectors more flexibility and better service with their loyalty experience, while providing greater value for the most engaged Collectors.
Beginning April 3, AIR MILES will be introducing the following enhancements to the Program:
"We are constantly looking for ways to refine and improve our Program to ensure our Collectors have the best possible experience," said Blair Cameron, Head of the AIR MILES Reward Program. "After carefully listening to the feedback from our Collectors, we are rolling out these enhancements to help ensure we remain Canada's favourite loyalty program. We are firmly committed to delivering more rewards options, improved Collector communications, and expanded customer service."
A commitment to extended customer service
In an effort to be more responsive to our Collectors' changing expectations for service, we will be introducing 24/7 customer support through our Facebook and Twitter accounts.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Feasibility Of An IP Contact Center
About Loyalty One:
Launched in Canada in 1992, the AIR MILES® Reward Program is owned and operated by LoyaltyOne, Inc. AIR MILES® is one of the best ways to get rewards in Canada. With an AIR MILES® Collector Card, you can turn everyday purchases like gas and groceries into movie tickets, kitchen gadgets, electronics, dream vacations and so much more. Unlike other frequent shopper programs, you can earn AIR MILES® reward miles from all types of companies with thousands of locations across Canada. The AIR MILES® Customer Care Centre supports our 10 million + Collectors from across Canada, acting as one of Canada’s largest Travel Agencies.
Published: Thursday, March 16, 2017
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