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News : Akhilesh Yadav Launches Mobile App for Ambulance Service

#contactcenterworld, @108ambulance

New Delhi, India, Nov 1, 2016 -- Uttar Pradesh Chief Minister Akhilesh Yadav launched a mobile application for the ‘108 Samajwadi Swasthya Sewa’.

Speaking on the occasion, he said that his government had embraced technology for the larger benefit of the people of the state.

It was because of the 108 Samajwadi health service and the 102 National Ambulance Service that millions of people have been helped in time in the state, he said, adding that the mega call centre, established recently, was giving feedback to improve the service even further.

He also interacted with the call centre employees to get a first-hand account of its operations.

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The Chief Minister said with the launch of the mobile application people will be able to keep a tab on the ambulance service. With a click, the caller would not only be able to locate the ambulance through GPS but would also get information on the route of the vehicle.

He said that a web portal and an ambulance tracker system have also been created for this purpose.

Principal Secretary (Health) Arun Sinha said while 108 Samajwadi health service has benefited more than 69 lakh people, 102 National Ambulance Service has benefited over 1.5 crore pregnant women and infants. This, he added, was a record in itself.

At present 1,488 vehicles operate under the 108 health service and 2,270 vehicles operate under the 102 National Ambulance Service.

The dashboard of the web portal has been designed in such a way that all information with regard to the ambulance service is flashed immediately.

A feedback option has also been introduced on the web portal.

#contactcenterworld, @108ambulance

Posted by Veronica Silva Cusi, news correspondent

About 108 Ambulance Services:
Company Logo108 is a free telephone number for emergency services in India, currently operational in 17 States ( Telangana, Andhra Pradesh, Assam, Chattisgarh, Goa, Gujarat, Himachal Pradesh, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Meghalaya, Odisha, Rajasthan, Tamil Nadu, Uttarakhand and Uttar Pradesh) and two Union Territories (Dadra & Nagar Haveli and Daman & Diu.) The 108 Emergency Response Service is a free emergency service providing integrated medical, police and fire emergency services. The service is a public-private partnership between state governments and private EMS providers. 108 was introduced by Y. S. Rajasekhara Reddy chief minister of Andhra Pradesh, Telangana for the first time in India. 108 is also functional in Punjab Odisha, Maharashtra, Bihar Kerala. Till November 2014 this service handled 5.4 lakh emergency cases in India.
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