News : Al-Rajhi Bank in Jordan Implements TeleFinity's LogFinity Call Recording System
Melbourne, Australia, May 15, 2016 -- TeleFinity is pleased to announce the successful implementation of their LogFinity Call Recording System in Al Rajhi Bank in Jordan. A globally operating organization founded in 2005, TeleFinity has already carved a niche in the market with their customer service solutions.
TeleFinity's LogFinity Call Recording System was implemented by Al Rajhi Bank to replace an outdated system that failed to deliver the desired outcome. Al-Rajhi Bank opted for this solution because of its features, quality and reliability. Since the implementation of this customer service solution, Al-Rajhi Bank has already experienced a marked difference in terms of their overall system performance and efficiency.
Paul Foster, the Marketing Director at TeleFinity, expressed pleasure about the successful implementation of the project. "We are glad to be selected by Al- Rajhi Bank in Jordan to improve their call centre's customer satisfactions and to secure their businesses," he mentioned.
Posted by Veronica Silva Cusi, news correspondent
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TeleFinity is a global company that was established in 2005 in Melbourne and Amman. They help organizations maximize performance through alignment of customer service operations with their business strategy. TeleFinity does this by providing exceptional tools to manage customers' transactions, thus improving customer satisfaction, loyalty, and value.
Published: Tuesday, May 17, 2016