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News : Alan Pepperman, Call Center Software Industry Veteran, Joins TCN as Vice President of Sales

#contactcenterworld, @tcn

St. George, TX, USA, Apr 15, 2024 - TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, announced the appointment of Alan Pepperman as Vice President of Sales. Alan brings over two decades of experience in the call center software industry to his new role at TCN. With a proven track record of driving sales growth and operational excellence, Alan's expertise will be instrumental in accelerating TCN's expansion and enhancing its customer-centric approach.

Throughout his career journey, Alan has demonstrated exceptional leadership and strategic vision. Starting as a field sales contributor, he progressed to senior roles within various organizations, including leading operational excellence within financial services and serving in senior sales positions within BPO, CCaaS, UCaaS, and SaaS organizations. Alan's ability to challenge the status quo and his commitment to achieving specific goals make him a valuable addition to the TCN team.

"We are excited to welcome Alan to TCN as our Vice President of Sales," said Darrin Bird, Chief Operating Officer at TCN.

Commenting on his appointment, Alan Pepperman said, "I am thrilled to join TCN, a company renowned for its innovative call center solutions and unwavering commitment to customer success. I look forward to collaborating with the talented team at TCN to drive sales growth, forge strong partnerships, and deliver exceptional value to our clients."

"We are excited to welcome Alan to TCN as our Vice President of Sales," said Darrin Bird, Chief Operating Officer at TCN. "His extensive experience and deep understanding of the call center software industry will be invaluable as we continue to expand our market presence and deliver industry-leading solutions to our customers. Alan's leadership will play a pivotal role in driving TCN's growth strategy and reinforcing our position as a trusted partner for organizations worldwide."

#contactcenterworld, @tcn

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About TCN:
Company LogoA Global Provider in Call Center Technology: TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN supports billions of interactions every year between call center agents and customers. A Comprehensive Platform: TCN’s flagship cloud-based contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. TCN’s secure platform integrates seamlessly with leading APIs and is accessible to agents with visual impairments.
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