Louisville, CO, USA, March, 2021 -- Alchemer, a global provider in customer experience (CX) and voice-of-the-customer (VOC) technology, announced that it has launched Customer Engagement for Sales, an integrated software solution that empowers sales teams to create a customer-centric selling model, integrating the voice of prospects and customers into hyper-personalized messaging for key interactions.
"I’ve spent much of my career in sales-leadership positions and I wish this solution existed much sooner," said Mary Beth Addison, Senior Vice President of Sales at Alchemer. "The Alchemer Customer Engagement for Sales solution empowers sales teams to collect the information needed to understand the unique voices of their prospects and customers to take action and move forward quickly. Business customers want to be treated as individuals. This solution makes that possible."
"Transformation to a customer-centric organization involves both cultural and technical shifts," said Ryan Tamminga, Vice President of Customer Success at Alchemer. "This solution immediately helps organizations to create hyper-personalized communications that will strengthen both customer relationships and the customer journey."
Posted by Veronica Silva Cusi, news correspondent
Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.
Published: Friday, March 5, 2021
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