NEXTGEN-TV PROGRAMMING
NOW PLAYING
Starting on the hour every hour today
Coming up this Week
#contactcenterworld
Louisville, CO, USA, March, 2021 -- Alchemer, a global provider in customer experience (CX) and voice-of-the-customer (VOC) technology, announced that it has launched Customer Engagement for Sales, an integrated software solution that empowers sales teams to create a customer-centric selling model, integrating the voice of prospects and customers into hyper-personalized messaging for key interactions.
"I’ve spent much of my career in sales-leadership positions and I wish this solution existed much sooner," said Mary Beth Addison, Senior Vice President of Sales at Alchemer. "The Alchemer Customer Engagement for Sales solution empowers sales teams to collect the information needed to understand the unique voices of their prospects and customers to take action and move forward quickly. Business customers want to be treated as individuals. This solution makes that possible."
"Transformation to a customer-centric organization involves both cultural and technical shifts," said Ryan Tamminga, Vice President of Customer Success at Alchemer. "This solution immediately helps organizations to create hyper-personalized communications that will strengthen both customer relationships and the customer journey."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Alchemer:
Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.
Published: Friday, March 5, 2021
2.) | Daisee Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
NEXTGEN-TV PROGRAMMING
NOW PLAYING
Starting on the hour every hour today
Coming up this Week
Nathalya Wani Sabu Executive Vice President PT. Bank Central Asia, Tbk |
Bharat Parshotam Head Direct Delivery Absa |
Nuryanto - Head of CSM Operation Bukalapak |
Aymen Ismail Head of Customer Engagement Solutions smart Europe GmbH |
Sindhu Porwal Deputy Vice President ICICI lombard |
Emmanuel Omoike Team leader QPhoto Pty |
Pooja Raiyani Vice President ICICI Lombard GIC Ltd |
Danny Singer Founder& Chief Product Officer Noetica |
Ben Oxford Head of Digital Crisis Support Services Lifeline WA |
Zulkifly - Internal Auditor BPDPKS-Directorate General of Treasury |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall