News : Alcor Consulting to Launch Hosted PBX Platform and Contact Center
Arlington, TX, USA, June, 2018 -- Alcor Consulting, Inc. has announced it will be introducing two new VOIP solutions, VoipCor Hosted PBX and Contact Center, later this month.
Alcor Consulting is launching the Contact Center platform in order to meet the growing need of companies to have greater flexibility in their contact center operations.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Alcor Consulting’s Hosted PBX platform is a scalable cloud-based phone system designed for businesses of all sizes. The feature-rich platform will include unlimited voicemail, call recording, and IVR, as well as conference bridges, hunt groups (ring groups), paging groups, and more.
"The launch of these two platforms was the logical next step for us," said David Spore, President and CEO of Alcor Consulting, Inc. "The contact center industry is expected to experience explosive growth over the next few years, and we intend to be at the forefront of that explosive growth. With the launch of the Hosted Contact Center and PBX, we are giving our clients all the VOIP solutions they need to operate like a big business at an affordable price. There are numerous competing platforms, so we set ourselves apart by providing unapparelled service and embracing open standards in order to give our customers maximum flexibility. This flexibility is illustrated by the numerous partnerships we maintain with a variety of vendors to provide a mixture of benefits not possible with other platforms. We take a holistic approach to the contact center, offering ancillary benefits and programs to help our customers maintain the best operation possible."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Do Your Agents Have All The Right Tools?
About Alcor Consulting, Inc.:
Alcor Consulting provides VOIP services and products, including an innovative and feature-rich Call Center solution. Our Call Center platform provides the robustness, scalability and security that clients are looking for. Finally, a cost-effective comprehensive solution that fits the needs of both small customers and enterprise-level operations.
Published: Friday, June 22, 2018
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients acr...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...