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News : Alef Group Deploys Microsoft Dynamics 365 CRM from Metadata

#contactcenterworld, @Microsoft

Dubai, UAE, May 8, 2023 - Alef Group, a real estate and retail developer in the Emirate of Sharjah, has partnered with Metadata Technologies to implement ae Customer Relationship Management (CRM) solution powered by Microsoft Dynamics 365. The group selected Property-xRM, a Microsoft-based Real Estate CRM Solution to streamline customer management, boost operational efficiency, and improve productivity.

"We were on the lookout for an intuitive CRM solution with functionalities that met and enhanced our daily operational requirements. Metadata’s ready-to-use industry-standard solution helps in addressing those requirements and allows quicker implementation with customization capabilities," Alef Group stated.

"This solution will empower our front-end sales executives to have more visibility into their day-to-day client interactions with updated information to drive meaningful conversations with an emphasis on improving customer service. Our customers also stand to benefit immensely from this initiative," stated a spokesperson for Alef Group.

"We are thrilled to work with Alef Group and look forward to contributing to their digital initiative. With a powerful Microsoft-based solution, Alef will have more insights into their business, and will be able to scale rapidly", said Rasheed Muhammed, Managing Director of Metadata Technologies.

#contactcenterworld, @Microsoft

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.zawya.com


About Microsoft:
Company LogoAt Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
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Today's Tip of the Day - Do Your Staff Have To Break The Rules To Provide Great Service?

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Published: Tuesday, May 9, 2023

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