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San Francisco, CA, USA and Bengaluru, India, May, 2021 -- Algonomy, a provider in Algorithmic Customer Engagement (ACE) solutions, announced an array of new and enhanced capabilities in their latest Spring '21 Release. The new release is specifically designed for Retailers and Brands who are in a post-pandemic recovery cycle, with a unified platform for digital customer engagement that integrates data from supply to demand across the value chain with algorithmic decisioning and omnichannel orchestration.
The release features numerous powerful capabilities like composite AI frameworks, no-code ML frameworks, Visual AI algorithms, greater control and governance over customer data, and better orchestration abilities across marketing, commerce and merchandising.
"The digital-first era is all about staging relevant experiences across the entire customer journey, and extend personalized interactions to all customer touchpoints, both inbound and outbound", says Sarath Jarugula, Chief Product Officer at Algonomy, "In this release, Algonomy customers can continue to better leverage their technology investments across the enterprise, to improve on their metrics for customer engagement, conversion and loyalty."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca
About Algonomy:
Algonomy (previously Manthan-RichRelevance) is a global leader in algorithmic customer engagement powering digital first strategies for retailers and brands. With industry-leading retail expertise connecting demand to supply with a real-time customer data platform as the foundation, Algonomy enables 1:1 omnichannel personalization, customer journey orchestration and customer analytics. Headquartered in San Francisco and Bangalore, our global presence spans over 20 countries.
Published: Tuesday, May 25, 2021
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