News : Alison Thewliss MP for Glasgow Central Visits Turn2us
Glasgow, Scotland, July 4, 2016 -- It was an exciting day for the team at Turn2us when Alison Thewliss, MP for Glasgow Central visited the helpline centre. Kura has supported Turn2us since April 2015; they’re a national charity set up to help people in financial hardship gain access to welfare benefits, charitable grants and support services.
The great work the team at Turn2us conduct, is truly inspirational, and makes a significant difference to people’s lives daily.
Alison was elected as MP in May 2015, and was keen to visit the Turn2us helpline centre to spend time with the advisers and get an understanding of the calls they handle on a day to day basis. During Alison’s visit, she listened to some of the calls our advisers held, and got a better understanding of the critical service they support.
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RESPONSE is a customer contact centre and business process outsourcer, providing services for a number of the UK’s most successful brands. With over 2,200 employees across three locations, we manage over 1.8million customer interactions each month on behalf of our clients. Our Software Solutions Team create products that not only assist us to differentiate our own contact centre capabilities but also provide support for other organisations in meeting their own customer contact objectives. RESPONSE is more than just an outsourcer. We focus on building rewarding relationships with our people, our clients and their customers.
Published: Wednesday, July 6, 2016
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