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News : All-India Helpline for Rail Passengers Soon
New Delhi, Feb 7, 2014 -- With instances of molestation increasing on trains, the Indian Railways has decided to launch an all-India security helpline number for passengers soon.
The railways has informed the Parliamentary Standing Committee on Railways, which enquired into the security of women passengers in suburban trains, that the process of launching the four-digit number is on.
Although it will be managed by a professional call centre, complaints will be monitored by a DIG and four inspectors. They will be transmitted to the zones concerned for action.
The report noted an increase in the incidents of molestation of women on suburban trains. The committee chairman, T.R. Baalu, said during the members’ visit to the Chhatrapati Shivaji Terminal, Mumbai, women complained of unauthorised entry of male passengers in reserved compartments, molestation and harassment, and snatching of chains and handbags. The Railways claimed that 6,400 men had been prosecuted for entering ladies’ compartments.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
More Editorial From Indian Railways
About Indian Railways:
Indian Railways is an Indian state-owned enterprise, owned and operated by the Government of India through the Ministry of Railways.
Published: Friday, February 7, 2014