#contactcenterworld, @alliancedata, @BenchmarkPortal
Columbus, OH, USA, March 9, 2016 -- Alliance Data Systems Corporation's card services business, a provider of branded private label, co-brand and commercial credit programs, has achieved the "Center of Excellence" certification by BenchmarkPortal. The "Center of Excellence" designation is based on best-practice metrics for quality, cost, efficiency, effectiveness and superior overall performance.

"A foundational pillar of our business is a commitment to customer- and brand-centricity and providing 'white glove service' that permeates every facet of our brand partner relationship, especially customer care," said Sallie Komitor, chief customer officer for Alliance Data's card services business.

"Once again, Alliance Data's commitment to service excellence stands above industry averages, demonstrating its continued leadership in call center operational quality and in all aspects of call center management," said Bruce Belfiore, chief executive officer of BenchmarkPortal. "These achievements of distinction continue to have a positive impact on Alliance Data's clients, employees and all of its stakeholders."

#contactcenterworld, @alliancedata, @BenchmarkPortal

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prnewswire.com