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News : Allied Global Acquires Alliance iCommunications
Newmarket, Ontario, Canada, March 4, 2015 -- Allied Global, a service provider in the accounts receivable management industry, is very pleased to announce the acquisition of Alliance iCommunications. Alliance provides inbound and outbound call center services specializing in customer care, customer acquisition & retention, and roadside assistance.
Alliance was founded in London, Ontario 20 years ago by Dave and Sheila LeClair and expanded to South Bend, Indiana in 2009. Mark LeClair joined the executive team as an owner in 2009, with the focus of expanding Alliance’s client base in North America.
Dave LeClair said, "Sheila and I made the decision last year that it was time to retire and enjoy some of our other passions that retirement will enable us to pursue. We are really happy with the progress we have made with our Company over the last several years, we have a great management team led by Mike Nolet, our COO, and we are really comfortable that our employees and clients will be in excellent shape as we join the Allied team. It was really important for us to find a company with a similar culture and business philosophy and we feel really good after spending significant time with the Allied leadership, that this has been achieved. I will stay with the business until the end of the year and Mark will remain with the Allied group, heading up business development for Alliance in North America."
David Rae, President & CEO of Allied Global, is very happy to welcome the Alliance team members and clients to Allied. Rae said, "Getting to know the management team at Alliance over the last couple of months gave me great confidence that the value the team brings to our growth plans really cemented everything we had learned about Alliance through our discussions with the LeClairs and our due diligence activities. Not only do we gain a great business, we gain first class client relationships at the same time."
Posted by Veronica Silva Cusi, news correspondent
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About Allied Global :
Allied works as an extension of your company, therefore, we embrace our clients methods and needs while complying with their processes through innovation, creativity and knowledge. We are a cutting-edge company formed by young and extremely qualified individuals with the disposition to respond through the industry 19s constant changes. Our company is based on strong foundations, not only with regards to its financial stability and solid assets, but mostly with respect to its agents and staff members. Our personnel and management are what sets us apart as a corporation with the highest standars of service.
About Alliance iCommunications:
Alliance iCommunications is a full service customer contact/call center. We are partners with some of North America's most trusted and recognized corporations. With both inbound and outbound services, we hold a unique distinction of offering outbound sales service excellence recognized and rewarded by the longstanding relationships with our clients.
Published: Thursday, March 5, 2015