News : Allsoft Ecommerce Improves its Customer Service with New Noda Contact Center Software
Moscow, Russia, Sept, 2018 -- Allsoft Ecommerce, the billing services provider owned by Softline Group, has successfully cut over to the new version of the Noda Contact Center platform.
For over 10 years, Allsoft Ecommerce, which helps software developers to sell their products through its online store and from their websites, has been using NODA products to run its Contact Center.
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The new version of Noda Contact Center features new tools that were absence from previous releases, and is to improve the quality and usability of Allsoft’s customer service. For instance, customers can now call the Allsoft contact center directly from the online store’s website. The calls can be made via a web-browser or any mobile devices.
In the near future, Allsoft Ecommerce is planning to introduce Noda Omni-channel module and start providing services through digital channels.
Posted by Veronica Silva Cusi, news correspondent
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