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News : Allus Global Obtains COPC Certifications
Allus Global continues to add excellence in management and providing services to the highest international standards. This time, the areas of Quality and Workforce adapted their processes according to the prestigious COPC(R) Norm.
Confirmation of this achievement was announced by the international consulting Kenwin - Implementation Partner Latam -, which through its representative Maria Fabro, emphasized strengths and operational advantages that allowed Allus to reach this goal: "Once again this past year has been very intense for Allus. The defiant dynamics of economic changes in different countries is a challenge to overcome even for very prepared managements. This is the space in which Allus stands out, the conviction at all levels of the company for teamwork and under high operating methodology rigor in all areas. From Kenwin we are very proud to support this management process for years. Both from the training of middle management teams and also the directors, as support to achieve the implementation of best practices and COPC(R) certification of various entities and processes in Argentina, Colombia and Peru. We celebrate as a member of this successful team of people, the achievements that Allus has accumulated year after year."
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Allus Global BPO (part of Contax group) is a multinational company with 17 years of experience in Customer Service, TeleMarketing, Collections and BPO in 40 sites in South America with services in three languages.
Published: Thursday, February 5, 2015