News : Ally Launches Enhanced Mobile and Online Tools for Auto Consumers
Detroit MI, Dec. 8, 2014 -- Ally Financial, an automotive financial services company, announces the availability of several new tools that make it faster and easier for auto consumers to manage their accounts and make payments via mobile devices, and access faster customer service while online. The tools include the launch of an improved Ally Auto Mobile Pay app and a new Click-to-Chat tool that can link users with live service agents. These offerings were added based on feedback from Ally's auto consumers, who are increasingly engaged online and via mobile devices.
The improved Ally Auto Mobile Pay app offers many of the same online account management features that users like, in an easy to use app format. New features include the ability to create custom profiles, view payment history, view and edit payment options and make Auto Pay changes.
The new Click-to-Chat tool available on Ally's Auto Online Services website allows auto consumers to initiate live, online chats with Ally customer service representatives. The quick access to help and support enhances the overall online experience for users, who no longer have to leave the site if they have questions.
Posted by Veronica Silva Cusi, news correspondent
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About Ally Financial:
Ally Financial Inc., previously known as GMAC Inc., is a bank holding company headquartered in Detroit, Michigan, United States at Tower 200 of the Renaissance Center.
Published: Tuesday, December 9, 2014