News : Alorica Appoints Christy O’Connor As New Head of Legal and Compliance
Alorica, a provider of customer management outsourcing solutions, announces the appointment of Christy O’Connor as Chief Legal and Compliance Officer, effective immediately. In this role O’Connor will oversee all global and regional legal affairs for Alorica, and lead the company’s compliance-related initiatives.
"Our continued leadership in financial services and healthcare is driving our ongoing focus on compliance, a critical component of the highly regulated industries in which we serve," said Andy Lee, CEO, Alorica. "Adding Christy’s senior leadership to our management team strengthens our commitment to supporting our clients’ evolving business requirements. We’re glad to welcome her to the Alorica family."
O’Connor brings more than 20 years of negotiation, strategic legal advising and compliance experience to Alorica. Her practice spans across acquisition negotiations, international operations management and the strategic planning and directing of corporate legal functions. Prior to joining Alorica, O’Connor served as General Counsel and Chief Legal Officer at SourceHOV and Deputy General Counsel at Stream Global Services, Inc. / Convergys Corporation.
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As Alorica’s top legal advisor, O’Connor will act as the strategic resource for Alorica’s human resources, operations, finance, sales and IT departments. She will also translate the shifts in regulation as they take place in Washington, DC, and oversee the evolution of Alorica’s own operations and IT to ensure continued compliance.
"I am pleased to have an opportunity to contribute to Alorica’s strategic direction, help shape the company expansion, and with that, the landscape of the BPO industry," said Christy O’Connor. "I look forward to directing a legal strategy that continues to drive Alorica and our customers forward."
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
Published: Tuesday, March 3, 2015