News : Alorica Closure of Call Center in Topeka to Slash 300 Jobs
Topeka, KS, USA, March 24, 2017 -- Alorica has announced it will close its Topeka call center, eliminating 300 jobs.
A company official told the Topeka Capital-Journal on Thursday that it plans to close the center May 26.
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Company spokesman Ken Muche says the company decided to transfer the Topeka positions to other U.S.-based offices where employees serve the same client.
An employee in Topeka says the company let employees know as they came in for their shifts Thursday.
The number of positions at Alorica has fluctuated since it's opening in 2007. Spokeswoman Irena Boostani says there were 395 employees in June 2016 and that the company had planned to have 600 team members by August 2016.
Officials haven't yet indicated whether employees will receive severance pay.
Posted by Veronica Silva Cusi, news correspondent
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
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