News : Alorica Completes Acquisition of Expert Global Solutions
Irvine, CA, USA, June 30, 2016 -- Alorica, a worldwide provider in customer experience outsourcing solutions, announced that it has completed the acquisition of Expert Global Solutions, Inc. (EGS).
"The new Alorica provides customer insights by leveraging the expertise of its customer experience transformation consultants and data scientists. This industry-leading approach results in transformative solutions that help create the ultimate customer experience," said Andy Lee, Chairman and CEO of Alorica
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Posted by Veronica Silva Cusi, news correspondent
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
Published: Friday, July 1, 2016