Celebrating its 20th year in business, Alorica Inc., a global provider in customer experience solutions, announced it has secured a spot for the fifth year on IAOP’s 2019 Best of The Global Outsourcing 100 (GO100). This list recognizes the world’s best outsourcing service providers and advisors from across all industries, areas of specialization and sizes.
"It’s an exciting time to be working in this industry, particularly at Alorica. With the outsourcing business constantly being transformed through the integration of technology, we are acting on our curiosity, creating innovative and adaptable capabilities to evolve and grow with our clients as their customers’ needs change," said Greg Haller, Chief Operating Officer at Alorica. "Thank you to IAOP for this recognition on the GO100. It’s a validation of our commitment to our clients, employees and culture to make lives better, one interaction at a time."
Featuring companies that have led the development of the outsourcing industry, the Best of GO100’s results were centered upon an evaluation of The Global Outsourcing 100 program. The GO100 list is based on applications received, and judging is then based on a rigorous scoring methodology; this includes a review by an independent panel of IAOP customer members, with extensive experience selecting outsourcing service providers and advisors for their organizations.
"Companies, today, are facing a competitive and continuously changing business landscape; for that reason, the Global Outsourcing 100 and World’s Best Advisors lists are what organizations in our industry aspire to as these awards are a testament to those companies that have raised the bar," said IAOP CEO, Debi Hamill. "I am proud to acknowledge the role of these leading organizations on IAOP’s 2019 Best of The Global Outsourcing 100 for continually being recognized on these prestigious lists."
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
About International Association of Outsourcing Professionals:
The association for improving outsourcing outcomes by bringing together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence.
Published: Monday, March 4, 2019
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