rvine, Calif. June 20, 2018 -- It is with great honor that Alorica Inc., a platform for all customer interactions, announced that it has been recognized with the CCW Excellence Award for Best Training and Development Program during the 19th Annual Customer Contact Week (CCW) conference and expo. The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. The Best Training & Development Program category recognizes the ability to – among other things – build flexible coaching strategies and reward, distinguish and incentivize employees.
"At Alorica, we’ve made it a priority to invest in our global team – at all levels within the organization – offering a challenging and exciting work environment and an excellent place to build a meaningful career," said Andy Lee, Chairman & CEO at Alorica. "We are honored to be recognized by industry experts and peers for our efforts in creating and implementing innovative methods to hire, train and retain our workforce. We are committed to delivering continued employee development, which in turn leads to happier employees, resulting in more insanely great customer interactions."
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
Published: Friday, June 22, 2018
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