News : Aloware Announces the Release of Cloud-Based Contact Center Platform
Los Angeles, CA, USA, Feb 25, 2019 -- After the successful launch and growth of their Call Tracking platform last year, Aloware is taking the next step in creating a unified, end-to-end communication solution for small and medium-sized businesses.
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With the advent of mobile phones and mobile search, the younger generation of customers is shifting from calling to texting. This new solution provided by Aloware prepares businesses for the modern age by enabling them to reach their customers across multiple communication channels.
"There are way too many tools that a business uses just to communicate with customers. Too many apps and too much clutter. We are creating a truly unified cloud engagement suite to handle what matters most: stellar customer contact, while keeping agents and supervisors happy, productive and efficient," says Anoosh Roozrock, CEO of Aloware.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - A Welcome Call
Published: Wednesday, February 27, 2019
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