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News : AltiGen Announces Its New UC Cloud
San Jose, CA, USA, Sept 20, 2016 -- AltiGen Communications, Inc. (OTCQX: ATGN), a provider of Microsoft-based Cloud Unified Communications solutions, announces the availability of AltiGen UC Cloud, a cloud solution combining the capabilities of Hosted Skype for Business integrated with our MaxACD Cloud Contact Center, delivered as a fully managed service.
According to Bruce Ward, VP of Business Strategy with Peters and Associates (www.peters.com), a Microsoft partner, "Many of our customers want to take advantage of the capabilities offered by Skype for Business, but have not been able to do so due to the expense and complexity of an on premises deployment. AltiGen's UC Cloud is the ideal solution, enhancing the capabilities of both Skype for Business and Office 365 with a complete Enterprise UC and Contact Center solution, combined with the simplicity of a managed cloud service."
"With more and more organizations adopting Skype for Business to replace their proprietary PBX systems, there is a growing demand for business-critical features like advanced auto attendant along with intelligent routing and queuing capabilities," said David Tang, Vice President of Cloud Solutions at AltiGen. "Delivered as a fully managed cloud solution, MaxACD integrated with Skype for Business provides the business critical communications capabilities required to meet the needs of both SMBs and large enterprises."
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Altigen Communications
About Altigen Communications:
AltiGen Communications designs, manufactures and markets next generation, time-tested IP-PBX telephone systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications.
Published: Thursday, September 22, 2016