Milpitas, CA, USA, Mar, 2022 -- Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based provider of cloud-based Customer Experience (CXaaS) solutions built on Microsoft technologies, announced it is moving into public preview of FrontStage for Microsoft Teams, a native Microsoft Teams contact center solution.
"The cloud-based FrontStage omni-channel contact center solution is yet another differentiated offering in the current wave of Altigen's new applications being released through our various channels," said Jerry Fleming, president and CEO of Altigen. "Altigen's strategic focus is to provide best-in-class, cloud-first solutions to improve the customer experience, and FrontStage is a key component of this strategy as it allows our customers to differentiate their customer service interactions and improve employee productivity."
"In concert with Altigen, we are excited to announce the public preview for our new, native Microsoft Teams omni-channel contact center solution, FrontStage," said Pavel Vrzák, FrontStage Technologies Co-founder and CEO. "We have worked intensively on implementing the Microsoft Graph APIs to enable customers to take advantage of all the advanced features of FrontStage natively within the Microsoft Teams platform. Additionally, FrontStage also works with Altigen's new MaxCloud UCaaS platform. Together with Altigen, our exclusive delivery and managed cloud service provider in the US and UK markets, we are anticipating great things ahead."
FrontStage, based in Prague, Czech Republic, exclusively licenses its products in the United States and United Kingdom through Altigen.
Posted by Veronica Silva Cusi, news correspondent
About Altigen Communications:
AltiGen Communications designs, manufactures and markets next generation, time-tested IP-PBX telephone systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications.
Published: Friday, March 4, 2022
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Comsys is a provider of οmnichannel customer engagement solutions that assist companies around the world in delivering unique customer experiences. For the last 15 years, Comsys designs and implements complex projects for clients from the outsourcing, financial services, telecommunications, and retail sectors. Comsys enjoys strategic partnerships with t...
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