News : AltiGen's Hosted Skype for Business Deployed at Capture Technologies
San Jose, CA, USA, June 15, 2017 -- AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announces that its Hosted Skype for Business solution has been successfully deployed by Capture Technologies, a technology solutions provider out of Oakland, California. In addition to internally deploying the AltiGen Hosted Skype for Business solution for their own operations, Capture Technologies is reselling the solution to their own client base as part of the AltiGen Partner Program.
"We needed quick access to sales teams, and quick access to vendors to improve process flow and efficiency," explains John Babin, President of Capture Technologies. "The key benefit from Hosted Skype for Business has been from Instant Messaging and Collaboration. Communicating directly with the sales teams and partners, such as AltiGen, has significantly sped up our ability to respond to each other and our mutual clients."
As Microsoft communications experts, AltiGen provided key support, quick responses and extensive knowledge that helped Capture Technologies navigate smoothly to Skype for Business. Added Babin, "This support and knowledge, along with the trust of a longstanding relationship with AltiGen were the most important criteria when choosing AltiGen. Not only for our internal communication needs, but to position to our client base as well. Our customers will greatly benefit by adding enhanced functionality from AltiGen's Skype for Business. Better yet, it doesn't require an upfront investment."
"AltiGen is thrilled to continue and expand our relationship with Capture Technologies," quoted Mike Plumer, Vice President of Sales for AlitGen Communications. "They saw the need for an easy to manage and cost effective solution for their Unified Communications platform, as well as wanted to offer their clients a Hosted Skype for Business solution they would feel confident in deploying."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Maintaining Customer Notes
More Editorial From Altigen Communications
About Altigen Communications:
AltiGen Communications designs, manufactures and markets next generation, time-tested IP-PBX telephone systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications.
Published: Friday, June 16, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solv...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...