Oeiras, Lisbon, Portugal, Aug, 2019 -- Altitude Software, a global provider of omnichannel solutions that allow a unified vision of all customer experiences, has hired Paul Jones to lead the team that manages its growing customer base in the North America market, from its U.S. base in Chicago. Paul brings to the team a unique experience of 18 years on leading technology and customer experience companies which, coupled with the unique features of the recently launched Altitude Xperience solution, will ensure customers’ requirements are met.
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To Miguel Noronha, Altitude Executive Vice-President, "we are thrilled to have Paul join the team for the North America region. We are confident that, with his unique knowledge and experience on the customer experience field and our leading-edge solutions, the future looks bright for our presence in the North America region. We aim to continue providing leading services to our customers and, as the technology and customers’ requirements evolve, we will also bring new features and capabilities that both respond to current needs, and pre-empt future ones. Having a highly skilled and motivated professional as Paul in our team will ensure we meet that ambitious goal."
Posted by Veronica Silva Cusi, news correspondent
About Altitude Software:
Altitude Software is a global provider of omnichannel solutions to deliver great customer experiences. Its solutions help companies and organizations unify all customer interactions and become more customer-centric. Altitude Xperience is a modular software platform that handles all customer interactions and unifies all touch points, in the contact centre and throughout any organization. More than 300.000 users in 1100 customers in 80 countries use Altitude Xperience to manage in real time enterprise functions like Customer Service, Telemarketing, Debt Recovery; Help Desk; Citizen Attention, etc. Altitude has 12 offices in four continents, a 160-strong worldwide partner network and is ISO 9001 certified for its worldwide support.
Published: Monday, August 5, 2019