Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Altitude Software Solutions for Debt Collection Wins Award
Madrid, Spain, June 18th, 2014 -- Altitude Software, a provider in unified customer interaction solutions, announces its Altitude uCI (Unified Customer Interaction) solution has received the ECOFIN Award for Product and Solution Excellence.
Foro ECOFIN is a Spanish think tank dedicated to analyze and discuss current financial and economic issues. It gets together leaders and experts in finance, economics and management in Spain, for regular publications and events. The ECOFIN award recognizes Altitude Software role in the evolution of the debt collection activity in the financial industry in Spain.
"Our solutions enable companies to maximize contact rates using business intelligence and operational information in real time to meet the challenges of an indebted, slow growth economy", states Raquel Serradilla, Executive Vice-President for Southern Europe at Altitude Software. "As technology evolves and channels multiply, to optimize the number of customers reached and the amount of revenue recovered is a major challenge for the credit and collection industry"
Today's Tip of the Day - Tools, Providers, Culture
More Editorial From Altitude Software
About Altitude Software:
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude Software has a worldwide presence with more than 17 local offices and 100 partners. Altitude helps leading organizations to improve their relationship with customers, handle mission critical business processes, develop new communication channels, reduce operating costs, ensure legislation compliance, and achieve excellence in customer interaction.
Published: Thursday, June 19, 2014