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News : Alvaria Announces New CX and WEM Technology Solutions Scaled for the Enterprise

#contactcenterworld, @Alvaria_Inc

Las Vegas, NV, USA, Sept, 2021 -- Alvaria, Inc, releases two application suites for their enterprise contact center portfolio, the Alvaria Customer Experience (CX) Suite and the Workforce Engagement Management (WEM) Suite. 

Announced on stage at the Alvaria Customer Experience (ACE) Event, Michael Harris, Chief Product Officer and CMO said, "Today, we are combining the best technology from our recent acquisitions to deliver a new world-class suite of CX and WEM solutions that help our customers build and nurture a customer experience that drives lifetime loyalty among their consumers."

The Alvaria CX Suite turns your customer experience into a competitive advantage with, advanced voice and omnichannel capabilities, compliant outreach, sophisticated IVR, natural language understanding (NLU), self-service, customer insights and analytics.

According to Alvaria Chief Technology Officer, David Funck, "The great thing about Motivate is the psychology of it and the way that it engages your employees and makes them happier, healthier and more productive."

#contactcenterworld, @Alvaria_Inc

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Alvaria:
Company LogoAlvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions. Our name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy.
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Today's Tip of the Day - Motivation & Charity Work

Read today's tip or listen to it on podcast.

Published: Monday, September 20, 2021

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2021 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
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