News : Alzheimer's Association Provides a 24/7 Helpline All Year
Tallahassee, FL, Nov 25, 2014 -- The Alzheimer’s Association has seen a sharp rise in calls to its 24-hour helpline, 800-272-3900, during and after the holiday season when people return home and visit with friends and family whom they may not see as frequently during the year. The Alzheimer’s Association encourages people who need help to call the helpline if anyone has a question or doubt about the state of an aging family member or friend.
Visiting with relatives over the holidays may raise questions about the physical and cognitive health of family members. Although some change in cognitive ability can occur with age, serious memory problems are not a part of normal aging. Recognizing the difference between normal aging and more serious problems can help you identify when it may be time for you to make the call or see a doctor.
Twenty-four hours a day, seven days a week, 365 days a year, the Alzheimer's Association offers crucial support to anyone in need. "The Helpline and a host of online resources and at www.alz.org, are some of the more vital services we offer," says Kay Redington, CEO of Alzheimer’s Association Central and North Florid Chapter. "With the Helpline, there is always a person available on the other end of the line who understands the situation, is highly trained, and is ready to help. During the holidays, we know how important this can be for caregivers, patients and their families."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Helpline Features: (1) confidential care consultation provided by master's level clinicians who can provide decision-making support, crisis assistance and education on issues families are facing; (2) help in a caller's preferred language using our translation service that features over 170 languages and dialects; (3) referrals to local community programs, services and ongoing support.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Train In Sensitivity
Published: Friday, November 28, 2014
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.