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News : Amaysim Tops All Telcos in Customer Satisfaction
Feb 20, 2014 -- Amaysim is the surprise winner of the Roy Morgan Customer Satisfaction Award for 2013 in the mobile service provider category.
Amaysim, a Mobile Virtual Network Operator (MVNO) that runs on the Optus network, ranked the highest of all the telcos in a customer satisfaction survey of 50,000 Australians.
"Awards like this are the best kind of reward for our daily work because they’re decided based on feedback from the people who matter most – our customers," said amaysim founder and CEO Rolf Hansen
"What makes this award even sweeter is that we’ve won it by simply keeping our heads down and getting on with the business of customer service."
"It seems, based on this news and the fact that we have over half a million customers and not a single long-term contract to lock them in, that people are catching on to the fact that there’s finally a better mobile deal in town."
Posted by Veronica Silva Cusi, news correspondent
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Founded in November 2010, amaysim is Australia’s leading low-cost mobile service provider on a mission to deliver outstanding value and the best mobile plans to Australians.
Published: Monday, February 24, 2014