News : Amazon Set to Open their First Physical Store, in New York
Oct 9, 2014 -- Shopping at Amazon has always been an online experience. But that might be about to change.
According to a report in the Wall Street Journal, Amazon will open its first ever physical store opposite the Empire State building in New York, just in time for the Christmas rush.
The aim of this new store will be to deal with same day deliveries, returns and exchanges, as well as a way of housing a small inventory of products for customers who want an immediate purchase.
There are also suggestions the store could be a way for Amazon to show off its growing range of hardware devices.
The move would follow in the footsteps of the likes of Apple and Samsung, who have used retail stores to enhance customer experience, and give potential customers the chance to discuss products face-to-face with the firm.
Amazon’s Mayday video call help centre has done that to some extent – enabling users to get in touch with the call centre when they have an issue, directly from their device, and see who their talking to.
This, it appears, is the next step up.
Posted by Veronica Silva Cusi, news correspondent
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Amazon.com Inc (AMZN) is a leading global Internet company and one of the most trafficked Internet retail destinations worldwide. Amazon directly sells, or acts as a platform for the sale of, a very broad range of products, including books, music, videos, consumer electronics, clothing and household products. The majority of Amazon 19s sales are products sold by Amazon, with the remaining amount from third-party sellers. Through year-end 2006, Amazon had approximately 64 million active customers worldwide. In 2006, 55% of Amazon 19s revenue was generated in North America and 45% was generated by its International segment. Within North America, Media was 61% of total sales, Electronics & General Merchandise (EGM) was 34% of the total, and Other revenue was 4%. Within its International segment, Media was 72% of sales and EGM was 28% of sales. Amazon has direct operations in the United States, Canada, France, Germany, Japan, and the United Kingdom. Amazon was founded in 1994 and is headquartered in Seattle, Washington.
Published: Monday, October 13, 2014