News : Ambassadors Lays Off 40 Workers at West Plains Office
June 5, 2014 -- Student-travel company Ambassadors Group is laying off 40 workers at its West Plains headquarters as it tries to reduce costs and streamline operations.
The restructuring is the second this year for the Spokane company, following a smaller layoff of workers in February.
Interim CEO Philip Livingston on Wednesday said the reductions will affect departments "across the board," cutting the company’s head count to 170. Of those, 150 are in Spokane, Livingston said.
They include layoffs in the technology group, the contact center and marketing.
The company promotes and arranges group student travel overseas and within the United States. Those programs, directed at middle school and high school students, are operated under the People to People Student Ambassadors Program name.
Since 2008 the number of families paying for those trips has declined, leading to efforts to reduce expenses and improve marketing efforts.
The publicly traded company also is looking to sell its large headquarters office near the Spokane airport.
"We intend to stay in Spokane. That building is just too big for what we need," Livingston said.
He was named interim CEO last month, replacing previous interim CEO Anthony Dombrowik.
The layoffs don’t signal a diminished effort to promote cultural and education travel programs, Livingston said.
"We are very bullish about the student travel market. More students are seeking the advantage of traveling and studying abroad," he said.
He said the cuts are combined with added efficiencies made possible by technology within the company, allowing Ambassadors Group to grow and focus on customers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Expect Shrinkage
About Ambassadors Group:
Ambassadors Group, Inc. is a publicly traded educational travel company based in Spokane, Washington.
Published: Friday, June 6, 2014
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