News : AMC Contact Canvas for SAP® Hybris® Cloud for Customer Achieves SAP-Certified Integration with Cloud Solutions
Richmond, VA, USA, May, 2018 -- AMC Technology, LLC announced the launch of its cloud solution for CTI integration product suite into SAP(R) Hybris(R) Cloud for Customer. The AMC Contact Canvas for SAP Hybris Cloud for Customer is SAP-certified and supports integration into HTML5 and Responsive user interface (UI).
"We started our relationship with SAP working on development of the original customer interaction center, and we are continuing the tradition with cutting-edge functionality and deep expertise in the cloud," stated Anthony X. Uliano, Founder/CTO of AMC Technology, LLC.
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The SAP Integration and Certification Center has certified that AMC Contact Canvas for SAP Hybris Cloud for Customer, version 8 integrates with cloud solutions from SAP using standard integration technologies, or that run as an add-on to one cloud solution from SAP.
"Our new cloud-based application for SAP Hybris Cloud for Customer represents a continuation of our 23-year partnership with SAP," said Uliano. "We look forward to continuing our journey with SAP and the SAP community."
Posted by Veronica Silva Cusi, news correspondent
Source: AMC Technology
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AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
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