Richmond, VA, USA, Oct, 2021 -- AMC Technology, a global provider in contact center integration, announced two executive level promotions: Rosemary Branch to Chief Operations Officer and Praveen Ravela to Chief Technology Officer.
"I am honored to be chosen for this executive leadership role at AMC," shared Branch. "I am excited to work with the executive team to help lead the company through its next phase of growth and engage with employees to serve our customers while driving operational excellence and championing collaboration."
Rosemary brings over 23 years of experience with AMC working in various roles across multiple departments including management, finance, sales, and human resources. She will leverage her deep understanding of AMC’s business and processes to lead company operations, including user growth, implementation of strategic initiatives and continued advancement of internal processes.
"I am excited to use my technical knowledge at an executive level to continue to help customers navigate complex contact center challenges through continuous engagement and innovation," shared Ravela.
Ravela brings 10 years of experience with AMC Technology and 18 years leading technical product teams. He will continue to support the company’s strategic management in the design and development of technical initiatives.
In addition to the two promotions, AMC Technology Founder, Anthony Uliano, will be transitioning to Chief Executive Officer.
"AMC Technology would not be where it is today without the expertise and dedication of Rosemary Branch and Praveen Ravela," said Uliano. "These elevated roles support plans we have for the future of AMC, which includes streamlining my role to be more effective to the organizations current and future needs."
Posted by Veronica Silva Cusi, news correspondent
Source: AMC Technology
About AMC Technology:
AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.
Published: Tuesday, October 12, 2021
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall