Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

News : AMC Technology Announces Executive-level Promotions

#contactcenterworld, @amctechnology

Richmond, VA, USA, Oct, 2021 -- AMC Technology, a global provider in contact center integration, announced two executive level promotions: Rosemary Branch to Chief Operations Officer and Praveen Ravela to Chief Technology Officer.

"I am honored to be chosen for this executive leadership role at AMC," shared Branch. "I am excited to work with the executive team to help lead the company through its next phase of growth and engage with employees to serve our customers while driving operational excellence and championing collaboration."

Rosemary brings over 23 years of experience with AMC working in various roles across multiple departments including management, finance, sales, and human resources. She will leverage her deep understanding of AMC’s business and processes to lead company operations, including user growth, implementation of strategic initiatives and continued advancement of internal processes.

"I am excited to use my technical knowledge at an executive level to continue to help customers navigate complex contact center challenges through continuous engagement and innovation," shared Ravela.

Ravela brings 10 years of experience with AMC Technology and 18 years leading technical product teams. He will continue to support the company’s strategic management in the design and development of technical initiatives.

In addition to the two promotions, AMC Technology Founder, Anthony Uliano, will be transitioning to Chief Executive Officer.

"AMC Technology would not be where it is today without the expertise and dedication of Rosemary Branch and Praveen Ravela," said Uliano. "These elevated roles support plans we have for the future of AMC, which includes streamlining my role to be more effective to the organizations current and future needs."

#contactcenterworld, @amctechnology

Posted by Veronica Silva Cusi, news correspondent
Source: AMC Technology

About AMC Technology:
AMC Technology is a provider of multi-channel integration solutions that allow contact centers to more efficiently manage all types of customer interactions and deliver superior levels of customer service.